If you can’t download or update any apps, including free apps, and you see a message about billing or payment, learn what to do.
Some apps might get interrupted while they're downloading. Try these steps: Wait a bit and try to update or download your apps again at a later time. One of the possible reasons as to why you cannot download or update apps is an outage. Probably, the App Store is going through some regular maintenance or system updates, resulting to service interruptions like this. If you can't update apps, start by checking that you're using the right Apple ID. When you download an app, it is authorized for use by the Apple ID you used when you downloaded it. That means that to use the app on your iPhone, you need to be logged into that original Apple ID. Connect to Wi-FiIf you’re using cellular data or Wi-Fi and have issues with an app, try to connect to another Wi-Fi network. You can use cellular data for apps up to 150 MB* in size. To check your Wi-Fi connection, try streaming a video from the Internet to see if it loads quickly. Get help connecting to Wi-Fi or contact your Internet provider for more help. Why Cant I Download Apps On My Iphone Without Billing InformationPause and restart the app downloadIf you have an iPhone 6s or later, firmly press the app from the Home screen. You might see options to Resume Download, Pause Download, or Cancel Download. If the app download is paused, tap Resume Download. If it's stuck, tap Pause Download, then firmly press the app again and tap Resume Download. Why Cant I Download Apps On Iphone Without Credit CardYou can also open the App Store and tap Updates to see downloads in progress or apps that need to be updated. Restart your deviceIf the app appears on your Home screen, but is dim or has white with lines on it, don't delete the app. Restart your device, then go to the App Store and redownload the app. Why Can't I Download Apps On Iphone 7 PlusIf you delete an app, you might lose the content associated with it. Get more helpNew Iphone Can't Download AppsIf you still have issues with apps on your device, contact Apple Support. Why Cant I Download Apps On My Iphone 7*Depending on your country or region, and your carrier, the download limit might be higher.
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